Fidilty ADT service is shockingly bad

I took a 3 year contract with Fidilety Secure Drive for vehicle tracking, but I had continous problems throughout the term. They tie customers in to an extended contract but then they don't hold up their end of the agreement. Customer care is atrotious, it is shockingly bad, I have most times needed to escalte my concerns to management to get issues reaolved and once even sent a message directly to the CEO Wahl Bartmann. I recently tried to cancel my contarct at the end of the term with no success. Do yourself a favour and save yourself a lot of frustration, don't get into a contract with Fidilety Secure Drive, you will have endless problems.