Fidelity Secure Drive is Not a Service (Worst)

1. Requested an upgrade last year. No response. 2. Used the Amber App to request for recovery services no response not even a call. How do you plan on acting when there is indeed serious accident. 3. Called and the agent couldn't find anything amd promised that someone would call me back. 3 days later nothing. Requested that she cancel the recovery request, she promised she did, but it is still active on the Amber App. 4. Unless, there are guarantees that this App is working and your service is working, I demand that you canceled my prescription immediately and I demand 6 months premium refunded.