Adt drive secure racial profiling clients when supposed to assist clients

I'm so fuming and I can't help myself on this one, I feel I'm so helpless, valnerable and racially profile discriminated. I request for technical team to fix my car after it shows faulty lights (slippery sign, breaks, engine) lights on the dashboard after tracker fitments. On the same day after an hour noticing lights warning lights I urgently reported the matter but I was not assisted. I therefore requested the removal of device since it tempered with my electric system and I had to cancel my trip to Eastern Cape since it was planned long ago due to risks I've seen I decided to cancel it. Mind you all the logistics and money paid for the trip I had to suffer both financially and mentally. I sent numerous emails and call but I've noted that the company only act when it a white colour person as matter of urgency but when you are black they don't care. This is against the constitution of this country for ADT to *** *** I lodging an urgent complaint about the poor job you did in my car on Friday. My car was scheduled on Friday for fitment of tracker. After it was fitted I've noticed faults light on my dashboard and break light faults in the vehicle. I'm very disappointed with your poor quality job you shown. I've requested the technician to come to my rescue and I was so shocked to learn that I could not be assisted till today. I had to reschedule my trip to Eastern Cape and incurred unnecessary costs due you poor service delivery. I'm very disturbed and request urgent dispatch of technician to sort out my vehicle and remove this device which tempered with my car wiring system and cancel you poor service within 48 hours. It seem and suggested that your company racial profile it clients if one black man called for assistance you ignore our urgent request but if I was another colour you would have sorted the issue out they Racial profiling clients.

Yours sincerely

L E Mbambo