Accounting department

I am writing to express my dissatisfaction with the service provided by your accounting department. Despite the system operations in my two vehicles functioning properly, I have encountered persistent issues with my account.

After numerous communications and rectifying previous discrepancies, I was informed in August 2025 that my account had been corrected. However, I received an unexpected call in September 2025, stating that I was in arrears, despite my Direct Debit orders being processed.

I am still awaiting a detailed statement regarding my account. Given the ongoing issues and lack of professionalism from the accounting department, I have decided to cancel my contract.