UNSATISFIED WORK

MY HUSBANDTOOK HIS FIAT CAR QUBO TO FIAT & ALFA FOURWAYS FOR REPAIRS. HIS COMPLAINS WERE (1) FUEL CONSUMPTION ON THE CAR WAS HIGH FOR THE CAR AND (2) THE CAR MOVES VERY SLOW WHEN DRIVING ON HILLY ROAD. THE CAR WAS BOOKED IN, DIAGNOSED( AFTER EXPLANING WHAT HE WANTED), HE WAS CALLED TO PICK THE CAR AFTER SOME WEEKS,ALSO THE INVOICE MUST BE PAID BEFORE THE CAR IS HANDED OVER.AFTER PAYMENTS HE DROVE THE CAR FOR DAYS AND HE FOUND OUT THE PROBLEMS DIDNT GO AWAY,RATHER EVEN WORSE. HE TOOK THE CAR BACK TO BE REASSESSED, HE WAS BILLED FOR SAME THING THAT WAS INITIALLY CHARGED,COUPLED WITH OTHERS DIAGNOSIS/FOUNDINGS.HE QUERIED THE SECOND INVOICE AND THE BILL WAS ADJUSTED,PAID BUT AFTER THE CAR WAS DRIVEN FOR DAYS THE CAR PERFORMANCE BECAME WORSE. HE SPOKE TO THE MANAGER AND HE WAS TOLD TO BRING THE CAR BUT HE DIDNT TRUST THE WORKSHOP IF THEY HAVE QUALIFIED STAFFS, BECAUSE THE PROBLEM WAS NOT RESOLVED,INSTEAD ANOTHER WAS ADDED TO THE CAR.