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laiqah.dinie laiqah.dinie

1 reviews | Active since Jun 2016

06 Jan 2017, 12:36

Pathetic Service continue

<p>I wrote a review last year and I am still struggling with the same issues and more. I'v been back and forth from FIAT Kuilsrivier. My car has been booked in numerous times. The last time they kept her for 5 weeks to have an auto electrician resolve my ''Check running lights''error. I had to call the dealership for updates as they dont keep you informed. Only to receive my car back giving the exact same error that same evening!!!!! The lighter socket where I charge my phone is also not working since, my stearing wheel buttons dont answer my bluetooth calls any longer, *****s are falling from my dashboard and my small drawer in my dash dont close propperly since! I called to notify them and was told to bring the car in again! Was told that it is a simple 10 min job????(why then keep my car for 5 weeks) In desperation I called the dealership again on Wednesday and was given an appointment with Joanne (the new principal) for today 8:00. </p> <p> </p> <p>This morning, I was offered a seat in the reception area and told that Joanne will be with me in 2 minutes. I eventually left there at 8:58 without service. On my way out I advised that I am leaving and asked the gentleman that took me to her to tell her that I am not impressed!I said that I want to put my car on a billboard warning everyone of the *** to nonexistent service you get from them. I then received a call from Joanne (which I was not able to answer using my steering wheel) to add to my frustration! I answered the call and advised that I am driving asking her to call back in 5 so that I can pull off and park my car! She called back but started the call with a lecture on how Im unprofessional to end the call on her! And she dont appreciate that behaviiur! I WAS DRIVING!!!! She also told me that I am a **** as according to her I was not there at 8:00. She then schooled me on my use of swear words! Stating that I swore AT her staff. I DIDNT SWEAR AT HER STAFF i swore at the PATHETIC service!</p> <p>She also said that she only help professional people and cannot work with people like me that swear! YES i swore!I used the work *** to describe the service! I told her that I was beond angry... Clearly the fault is now with me! Nevermind the service... I ended the call as I felt that that conversation was not going anywhere and that I was wasting my time listening to what a BAD person I was... SERIOUSLY!!!!!!!DONT EVER BUY FIAT OR MITSUBISHI!!!! </p> <p> </p> <p>i called FIAT SA and spoke to a lady who said that she will contact them and call me back.... that was at 9:15 this morning. </p>

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