Fiat service in Hillcrest/Pinetown SUCKS

If there was a ZERO for a rating here, Fiat in Hillcrest/Pinetown would get it. I have had two chats with a human on their chat line (with promises for somebody to come back to me). I have tried calling the landline given on the email reminding me to bring my Fiat 500 for a service - it doesn't work. I have emailed probably three or four times but I am rewarded with a deafening silence from every single one of my efforts. Come on Fiat - this is really not good enough.