Bad product

So in 2012 I bought a brand new Fiat Punto, I wanted a few extras as the Lounge model was not available to me at the time, needless to say, everything that was added to the car that I thought was to be factory fitted, was 3rd party products and the car has not stopped giving me issues from day 1. I feel the sales executive took advantage of my situation at the time. the car is just one big mess! <br> To get to the point, I sent an email to Customer care on the 29/06/2015. It has been 8 days and I have not received any feedback or anything what so ever. <br> Long story, short the car is just not what it should be the day it was sold to me.<br> It is not a good product at the end of the day.