NZ
Nkululeko Z
1 reviews | Active since Jun 2020
08 Sept 2023, 16:08
Worse people ever
Please don't dare use them, once you've settled your account you're never seeing your paid up letter and they will lie and say if you make an immediate pay things will be quicker don't fall for it, it's a lie. Then when you try to speak to the manager she's never available.
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Finance 27's replyOfficial
18 Sept 2023, 10:12Dear Nkululeko,
We understand that you are frustrated with your experience with us.
We take your feedback very seriously and are committed to improving our services.
We apologize for the delay in providing you with a paid-up letter.
We are working to improve our processes so that we can get paid-up letters to our customers more quickly.
Sincerely,
Finance 27 Team
Finance 27's reply18 Sept 2023, 10:12
Official
Dear Nkululeko,
We understand that you are frustrated with your experience with us.
We take your feedback very seriously and are committed to improving our services.
We apologize for the delay in providing you with a paid-up letter.
We are working to improve our processes so that we can get paid-up letters to our customers more quickly.
Sincerely,
Finance 27 Team