KL
Keeshia L
1 reviews | Active since Feb 2023
28 Feb 2023, 14:36
WITHHOLDING REFUND
My account was handed over to Triple Advanced Investments in January 2023, I paid them directly by 2 February 2032 and requested settlement statement/letter. My emails were ignored. Eventually the TADI debit order went off 27 February 2023 and now I am being told that only once the payment reflects on Finance27 side from TADI only then can I get my refund from them. This is disgusting because I paid it in full TWICE and now I have to wait until Triple Advanced Investments eventually pays it over.
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Finance 27's replyOfficial
28 Feb 2023, 14:52 Good Day Thank you for your review. We humbly apologize for any inconvenience caused. We have escalated your query to the relevant department's Manager. You can also liaise with her directly on ***.
We thank you for your patience and understanding at this moment.
Finance27 Team.
We thank you for your patience and understanding at this moment.
Finance27 Team.
Finance 27's reply28 Feb 2023, 14:52
Official
Good Day Thank you for your review. We humbly apologize for any inconvenience caused. We have escalated your query to the relevant department's Manager. You can also liaise with her directly on ***.
We thank you for your patience and understanding at this moment.
Finance27 Team.
We thank you for your patience and understanding at this moment.
Finance27 Team.