FM
Faith M
1 reviews | Active since Mar 2023
30 Oct 2023, 10:36
Poor service
Finance 27, sent me new agreement I signed it and approve the debit check on the 26th Oct, Now the new loan is appearing on my credit report that I have to pay on the 26th Nov but I didn't receive any funds in my account, what am I paying for?
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Finance 27's replyOfficial
30 Oct 2023, 11:00 Dear Faith,
I am so sorry to hear that you have had a poor experience with our service.
I understand that you signed a new agreement and approved the debit check on October 26, but you have not yet received the funds and your new loan is appearing on your credit report as due on November 26.
I have investigated the matter and found that there may be outstanding documents that our team is waiting for before they can finalize your application.
This could be the reason why you have not yet received the funds and why your loan is appearing on your credit report as due on November 26.
I have asked our team to review your application and let me know as soon as possible if there are any outstanding documents.
Once I have this information, I will contact you immediately to discuss the next steps.
In the meantime, I have asked our credit reporting team to update your credit report to reflect the correct loan disbur*****t date.
This should prevent any negative impact on your credit score.
I apologize for any inconvenience this has caused. Thank you for your patience and understanding.
Sincerely,
Finance 27 Team
I am so sorry to hear that you have had a poor experience with our service.
I understand that you signed a new agreement and approved the debit check on October 26, but you have not yet received the funds and your new loan is appearing on your credit report as due on November 26.
I have investigated the matter and found that there may be outstanding documents that our team is waiting for before they can finalize your application.
This could be the reason why you have not yet received the funds and why your loan is appearing on your credit report as due on November 26.
I have asked our team to review your application and let me know as soon as possible if there are any outstanding documents.
Once I have this information, I will contact you immediately to discuss the next steps.
In the meantime, I have asked our credit reporting team to update your credit report to reflect the correct loan disbur*****t date.
This should prevent any negative impact on your credit score.
I apologize for any inconvenience this has caused. Thank you for your patience and understanding.
Sincerely,
Finance 27 Team
Finance 27's reply30 Oct 2023, 11:00
Official
Dear Faith,
I am so sorry to hear that you have had a poor experience with our service.
I understand that you signed a new agreement and approved the debit check on October 26, but you have not yet received the funds and your new loan is appearing on your credit report as due on November 26.
I have investigated the matter and found that there may be outstanding documents that our team is waiting for before they can finalize your application.
This could be the reason why you have not yet received the funds and why your loan is appearing on your credit report as due on November 26.
I have asked our team to review your application and let me know as soon as possible if there are any outstanding documents.
Once I have this information, I will contact you immediately to discuss the next steps.
In the meantime, I have asked our credit reporting team to update your credit report to reflect the correct loan disbur*****t date.
This should prevent any negative impact on your credit score.
I apologize for any inconvenience this has caused. Thank you for your patience and understanding.
Sincerely,
Finance 27 Team
I am so sorry to hear that you have had a poor experience with our service.
I understand that you signed a new agreement and approved the debit check on October 26, but you have not yet received the funds and your new loan is appearing on your credit report as due on November 26.
I have investigated the matter and found that there may be outstanding documents that our team is waiting for before they can finalize your application.
This could be the reason why you have not yet received the funds and why your loan is appearing on your credit report as due on November 26.
I have asked our team to review your application and let me know as soon as possible if there are any outstanding documents.
Once I have this information, I will contact you immediately to discuss the next steps.
In the meantime, I have asked our credit reporting team to update your credit report to reflect the correct loan disbur*****t date.
This should prevent any negative impact on your credit score.
I apologize for any inconvenience this has caused. Thank you for your patience and understanding.
Sincerely,
Finance 27 Team