ZG
Zih G
1 reviews | Active since Jul 2023
27 Jul 2023, 14:06
Failing to provide feedback on loan application
I'm very disappointed with finance 27, I did a loan application on Tuesday I submited all the documents required, I have sent emails but no one is willing to provide feedback, is that hard to say approved or declined?
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Finance 27's replyOfficial
27 Jul 2023, 15:40Dear Zih G,
We are sorry to hear that you are disappointed with our service. We understand your frustration, and we want to assure you that we are taking your complaint seriously.
We have reviewed your loan application, and we see that you submitted an application on Tuesday. We are currently processing your application, and we will provide you with an update as soon as possible.
We understand that you would like to know the status of your application as soon as possible. However, we have procedures in place before we can make a payout of a loan. These procedures include reviewing your application, verifying your documents, and conducting a credit check.
We appreciate your patience, and we will provide you with an update as soon as possible.
In the meantime, if you have any questions, please do not hesitate to contact Sincerely,
The Finance 27 Team
P.S. We would like to advise you that we cannot provide feedback on loan applications until they have been fully processed. This is to protect the privacy of our customers and to ensure that the loan application process is fair and impartial.
We appreciate your understanding.
We are sorry to hear that you are disappointed with our service. We understand your frustration, and we want to assure you that we are taking your complaint seriously.
We have reviewed your loan application, and we see that you submitted an application on Tuesday. We are currently processing your application, and we will provide you with an update as soon as possible.
We understand that you would like to know the status of your application as soon as possible. However, we have procedures in place before we can make a payout of a loan. These procedures include reviewing your application, verifying your documents, and conducting a credit check.
We appreciate your patience, and we will provide you with an update as soon as possible.
In the meantime, if you have any questions, please do not hesitate to contact Sincerely,
The Finance 27 Team
P.S. We would like to advise you that we cannot provide feedback on loan applications until they have been fully processed. This is to protect the privacy of our customers and to ensure that the loan application process is fair and impartial.
We appreciate your understanding.
Finance 27's reply27 Jul 2023, 15:40
Official
Dear Zih G,
We are sorry to hear that you are disappointed with our service. We understand your frustration, and we want to assure you that we are taking your complaint seriously.
We have reviewed your loan application, and we see that you submitted an application on Tuesday. We are currently processing your application, and we will provide you with an update as soon as possible.
We understand that you would like to know the status of your application as soon as possible. However, we have procedures in place before we can make a payout of a loan. These procedures include reviewing your application, verifying your documents, and conducting a credit check.
We appreciate your patience, and we will provide you with an update as soon as possible.
In the meantime, if you have any questions, please do not hesitate to contact Sincerely,
The Finance 27 Team
P.S. We would like to advise you that we cannot provide feedback on loan applications until they have been fully processed. This is to protect the privacy of our customers and to ensure that the loan application process is fair and impartial.
We appreciate your understanding.
We are sorry to hear that you are disappointed with our service. We understand your frustration, and we want to assure you that we are taking your complaint seriously.
We have reviewed your loan application, and we see that you submitted an application on Tuesday. We are currently processing your application, and we will provide you with an update as soon as possible.
We understand that you would like to know the status of your application as soon as possible. However, we have procedures in place before we can make a payout of a loan. These procedures include reviewing your application, verifying your documents, and conducting a credit check.
We appreciate your patience, and we will provide you with an update as soon as possible.
In the meantime, if you have any questions, please do not hesitate to contact Sincerely,
The Finance 27 Team
P.S. We would like to advise you that we cannot provide feedback on loan applications until they have been fully processed. This is to protect the privacy of our customers and to ensure that the loan application process is fair and impartial.
We appreciate your understanding.