Unhappy customer

The worst experience ever I would never take this bus again The bus was supposed to leave JHB at 15:00 Saturday 9th March 2024 but only left 18:00 No explanation way there was a 3 hours delay This bus is not even Park Station you have to go outside to get the bus There is a guy that is selling bus tickets where you que and wait for the bus This is unprofessional at its best