POOR SERVICE FEVER.COM

We booked tickets for The Magic Box on Fever.com. Due to a glitch on the Fever.com webpage, tickets were booked for a show that has thirty minutes left of show time. We immediately phoned the help line. Unfortunately the lady receiving the call said my query will be escalated, but that is where service ended. This is extremely poor service from FEVER side. a Glitch in your online booking service system caused the wrong tickets to be booked. a FAULT ON YOUR SYSTEM. How can your online booking system allow tickets to be booked for the 14th, if there are only 30 minutes left of the show????? The show were almost finished when the booking were made. Anyway, the booking was made for the 20th, but YOUR SYSTEM changed it to the 14th. Who do you think will book tickets in Johannesburg, sitting in Pretoria, when there are only 30 minutes left of the show. That is ridicules. I am extremely unhappy with FEVER and the whole handling of our problem. It just to easy for you to take the money and just shrug your shoulders regardless of the fact that YOUR SYSTEM had a glitch. Your terms of use should not include the fact that FEVER slipped up.