QT
Quade T
1 reviews | Active since Nov 2021
11 Jan 2023, 10:10
Zero Communication
been waiting almost two weeks now for a reply, after I had submitted payment. I'll be raising this issue with Experian
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FeverTree Finance's replyOfficial
12 Jan 2023, 16:53Hi Quade
Thanks for getting in touch and for bringing this to our attention. Our finance team has confirmed that your manual payment has been allocated and an updated statement sent. Please do not hesitate to contact us should there be anything else you need.
We want to sincerely apologise for the inconvenience, and the experience you've had with us. We will strive to give you a higher level of service.
Kind regards,The FeverTree Team
Thanks for getting in touch and for bringing this to our attention. Our finance team has confirmed that your manual payment has been allocated and an updated statement sent. Please do not hesitate to contact us should there be anything else you need.
We want to sincerely apologise for the inconvenience, and the experience you've had with us. We will strive to give you a higher level of service.
Kind regards,The FeverTree Team
FeverTree Finance's reply12 Jan 2023, 16:53
Official
Hi Quade
Thanks for getting in touch and for bringing this to our attention. Our finance team has confirmed that your manual payment has been allocated and an updated statement sent. Please do not hesitate to contact us should there be anything else you need.
We want to sincerely apologise for the inconvenience, and the experience you've had with us. We will strive to give you a higher level of service.
Kind regards,The FeverTree Team
Thanks for getting in touch and for bringing this to our attention. Our finance team has confirmed that your manual payment has been allocated and an updated statement sent. Please do not hesitate to contact us should there be anything else you need.
We want to sincerely apologise for the inconvenience, and the experience you've had with us. We will strive to give you a higher level of service.
Kind regards,The FeverTree Team