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Ephraim N

1 reviews | Active since Mar 2024

15 Sept 2026, 12:05

Updated review and request to withdraw and delete my initial review.

I had a problem with my deposit and complained to Fever Tree Finance. They explained to me that the account holder is SpecSavers Optiplan, even if the name is Fever Tree Finance. SpecSavers contacted me on email and telephone and confirmed that they received the payment dated 23 August and it will be refunded to me by Friday, 18 September. I withdraw my initial rating and request that it be deleted because the correct process to follow was explained and SpecSavers acknowledged receit of the deposit and they will refund me.

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Replies (1)
FeverTree Finance
FeverTree Finance's reply15 Sept 2026, 12:37
Official
Hi Ephraim,

Thank you for reaching out and confirming the matter has been resolved. We are please to hear that you received the required assistance.

Kind regards
The FeverTree team