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1 reviews | Active since Mar 2020
15 Aug 2022, 16:55
Unprofessional behaviour
I received a call from a consultant from Fever Tree Finance. When I asked the consultant what the purpose of the call is the consultant just put the phone down. Is this really the kind of service one should accept from a service provider. I hope they never contact me again. I surely will not recommend this unprofessional behaviour.
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FeverTree Finance's replyOfficial
16 Aug 2022, 17:01Good day
Thanks for getting in touch and for bringing this to our attention.
We want to sincerely apologise for the inconvenience, and the experience you've had.
We had an internet issue yesterday which is why some calls were cut, the agent did not intend to come across rude. This is no excuse, and we apologise that the call seemed unprofessional.
Please feel free to contact us should you require any assistance from us. We will strive to be of better service to you!
Please feel free to contact us should you require any assistance from us. We will strive to be of better service to you!
Kind regards,
The FeverTree Team
FeverTree Finance's reply16 Aug 2022, 17:01
Official
Good day
Thanks for getting in touch and for bringing this to our attention.
We want to sincerely apologise for the inconvenience, and the experience you've had.
We had an internet issue yesterday which is why some calls were cut, the agent did not intend to come across rude. This is no excuse, and we apologise that the call seemed unprofessional.
Please feel free to contact us should you require any assistance from us. We will strive to be of better service to you!
Please feel free to contact us should you require any assistance from us. We will strive to be of better service to you!
Kind regards,
The FeverTree Team