WD
Wynand D
1 reviews | Active since Mar 2009
08 Dec 2024, 11:11
Unfair misuse of power
Have a card with a small limit. Wanted to utilise the 10% discount from SpecSavers so requested an increase. Was declined due to missed payment, which was an oversight and immediately rectified. Not only did they decline the request, but destroyed my credit record by black listing me! Pathetic little company with a very small footprint abusing their power!
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FeverTree Finance's replyOfficial
09 Dec 2024, 09:11Good day Wynand,
Thank you for getting in touch and letting us know of your experience. We would like to firstly apologize for any inconvenience caused by this.
One of our agents will be in contact with you shortly to explain the process for a increase request and the possible outcomes of such a request. I can however confirm that you have not been blacklisted and that your account is still open and active with us.
Kind regards
FeverTree Team
Thank you for getting in touch and letting us know of your experience. We would like to firstly apologize for any inconvenience caused by this.
One of our agents will be in contact with you shortly to explain the process for a increase request and the possible outcomes of such a request. I can however confirm that you have not been blacklisted and that your account is still open and active with us.
Kind regards
FeverTree Team
FeverTree Finance's reply09 Dec 2024, 09:11
Official
Good day Wynand,
Thank you for getting in touch and letting us know of your experience. We would like to firstly apologize for any inconvenience caused by this.
One of our agents will be in contact with you shortly to explain the process for a increase request and the possible outcomes of such a request. I can however confirm that you have not been blacklisted and that your account is still open and active with us.
Kind regards
FeverTree Team
Thank you for getting in touch and letting us know of your experience. We would like to firstly apologize for any inconvenience caused by this.
One of our agents will be in contact with you shortly to explain the process for a increase request and the possible outcomes of such a request. I can however confirm that you have not been blacklisted and that your account is still open and active with us.
Kind regards
FeverTree Team