RN
Rene N

1 reviews | Active since Nov 2019

09 Oct 2024, 10:10

Terrible experience

Terrible experience with them. I’ve been sent pillar to post regarding my retrenchment claim. Sending all documents and told they are not received, sending again and again. And keep spending money trying to call them only to be told about “management” Poor service

0
Replies (3)
FeverTree Finance
FeverTree Finance's reply09 Oct 2024, 10:53
Official
Good day Rene,

Thank you for getting in touch.

Please note we have now received your signed credit life application form and your claim will be processed shortly. One of our agents will be in contact with you with the feedback regarding your claim as soon as the outcome becomes available.

Kind regards
The FeverTree Team
RN
Rene N's update10 Oct 2024, 09:36
Reviewer Update
I got a response and it’s been sorted, thank you.
FeverTree Finance
FeverTree Finance's reply11 Oct 2024, 07:36
Official
Hi Rene 

Thanks for letting us know, great to hear!

Kind regards
The FeverTree Team