SM
Sharmaine M

1 reviews | Active since Jun 2019

06 Jul 2023, 13:47

Show Bad Credit Reverence after i paid my account in full, 2 1/2 years ago.

Paid my account up in January 2020, to date they still show im overdue on my credit report, after i closed my account, i have POP and a Account Closure Letter... What should i do for them to update my Credit Profile? I have been sending mails to ***

0
Replies (4)
FeverTree Finance
FeverTree Finance's reply06 Jul 2023, 15:11
Official
Hi Sharmaine

Thanks for getting in touch and bringing this to our attention!
Our team is currently attending to this with the utmost urgency to ensure your credit bureau information is updated.

We want to sincerely apologise for the inconvenience, and the experience you've had. We will keep you updated.

Kind regards,
The FeverTree Team 
SM
Sharmaine M's update06 Jul 2023, 15:48
Reviewer Update
Much appreciated...
FeverTree Finance
FeverTree Finance's reply07 Jul 2023, 09:25
Official
Hi Sharmaine

Our team managed to send the necessary requests to the credit bureau. We trust you will be all sorted, but please let us know if you require any further assistance. 

Kind regards,
The FeverTree Team
FeverTree Finance
FeverTree Finance's reply07 Jul 2023, 09:28
Official
Hi Sharmaine

Our team managed to send the necessary requests to the credit bureau. We trust you will be all sorted, but please let us know if you require any further assistance. 

Kind regards,
The FeverTree Team