JN
Jp N
1 reviews | Active since Mar 2009
04 Dec 2024, 07:34
Poor communication
I requested numerous times to both the accounts and enqueries email adresses to have my settlement letter send to me so that I can pay this account and have it closed ,but have not received any return email with the information requested
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FeverTree Finance's replyOfficial
04 Dec 2024, 09:14Good morning JP
Thanks for getting in touch and for bringing this to our attention.
The relevant team has been informed to assist with a settlement letter for your account.
We do apologise for the wait and any inconvenience caused. Should you not receive feedback on an urgent email, please do make use of our call or WhatsApp communication channels as well should they be convenient to you.
Kind regards,
The FeverTree Team
Thanks for getting in touch and for bringing this to our attention.
The relevant team has been informed to assist with a settlement letter for your account.
We do apologise for the wait and any inconvenience caused. Should you not receive feedback on an urgent email, please do make use of our call or WhatsApp communication channels as well should they be convenient to you.
Kind regards,
The FeverTree Team
FeverTree Finance's reply04 Dec 2024, 09:14
Official
Good morning JP
Thanks for getting in touch and for bringing this to our attention.
The relevant team has been informed to assist with a settlement letter for your account.
We do apologise for the wait and any inconvenience caused. Should you not receive feedback on an urgent email, please do make use of our call or WhatsApp communication channels as well should they be convenient to you.
Kind regards,
The FeverTree Team
Thanks for getting in touch and for bringing this to our attention.
The relevant team has been informed to assist with a settlement letter for your account.
We do apologise for the wait and any inconvenience caused. Should you not receive feedback on an urgent email, please do make use of our call or WhatsApp communication channels as well should they be convenient to you.
Kind regards,
The FeverTree Team