AG
Andre G
1 reviews | Active since May 2021
04 Apr 2022, 10:43
PLEASE Update your records with the credit bureau
I have opened an account with Decofurn in September of 2020. I have been paying my account on time and never missed a payment. According to TransUnion and the other credit bureaus, there was no updates on this account for a entire year and half. The only update was in December last year 2021, which the credit bureaus note as a new account. This means my credit score must has come down.
I have phoned them twice and send multiple mails 09/03/2022, still no feedback.
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FeverTree Finance's replyOfficial
05 Apr 2022, 16:11Hi Andre
Thanks for getting in touch and for bringing this to our attention.
Your enquiry has been sent on to the necessary person who is currently attending to it with the utmost urgency. We want to sincerely apologise for the inconvenience and will get back to you soonest with an update.
Kind regards,The FeverTree Team
Thanks for getting in touch and for bringing this to our attention.
Your enquiry has been sent on to the necessary person who is currently attending to it with the utmost urgency. We want to sincerely apologise for the inconvenience and will get back to you soonest with an update.
Kind regards,The FeverTree Team
FeverTree Finance's reply05 Apr 2022, 16:11
Official
Hi Andre
Thanks for getting in touch and for bringing this to our attention.
Your enquiry has been sent on to the necessary person who is currently attending to it with the utmost urgency. We want to sincerely apologise for the inconvenience and will get back to you soonest with an update.
Kind regards,The FeverTree Team
Thanks for getting in touch and for bringing this to our attention.
Your enquiry has been sent on to the necessary person who is currently attending to it with the utmost urgency. We want to sincerely apologise for the inconvenience and will get back to you soonest with an update.
Kind regards,The FeverTree Team