RD
Riona D

1 reviews | Active since Dec 2013

17 Dec 2023, 09:37

Paid account up yet still receiving statements

I have settled my account and received a paid up letter yet i am still receiving emails saying i owe money, also my bureau is not updated, fever tree finance clientcare is very rude as well please rethink taking this finance

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Replies (1)
FeverTree Finance
FeverTree Finance's reply18 Dec 2023, 08:53
Official
Hi Riona 

Thanks for getting in touch and for bringing this to our attention. 
Your request has been sent to the necessary department to attend to with the utmost urgency. 

We will be in touch with you directly with an update. We sincerely apologise for any inconvenience caused. 

Kind regards, 
The FeverTree Team