RV
Riaan V

1 reviews | Active since Jul 2011

18 Jan 2023, 07:00

No customer service

Fevertree Finance does not offer customer service. No reply on Emails. Take as long as 10 days to process payments. Does not update credit profile monthly like they are suppose too. Been struggling to get my account closed and credit profile updated to reflect closed account.

Avoid opening an account with them at all cost.

0
Replies (1)
FeverTree Finance
FeverTree Finance's reply18 Jan 2023, 14:27
Official
Hi Riaan 

Thanks for getting in touch and bringing this to our attention.Our team is currently attending to this and will submit the request to update your credit bureau information. 

We want to sincerely apologise for the inconvenience, and the experience you've had with us. We valued having you as a customer! 
Kind regards,The FeverTree Team