MA
Mia A

1 reviews | Active since Mar 2009

07 Oct 2025, 14:11

Impressed with customer service

I was impressed by the services I got from Lauren at Fevertree when I contacted them on Friday, 03/10/2025, afternoon. Throughout the phone call she delivers exceptional customer service with a positive and friendly attitude and very helpful and jolly demeanor. She responded to my inquiry very promptly, effectively and consistently provided exceptional service by attentively listening to my concern, responding with patience and resolving issues efficiently. She was very understanding and provided a clear resolution, which led to a very satisfied customer. Keep up the great work!

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Replies (1)
FeverTree Finance
FeverTree Finance's reply07 Oct 2025, 14:31
Official
Hi Muriel,

Thank you for sharing your positive experience with us. We always value customer feedback and appreciate the time you took to leave a review. We will make sure to pass the message on to Lauren as well.

We pride ourselves in our customer care and will continue to go the extra mile to ensure customer satisfaction.

Kind regards
The FeverTree team