AW
Aldia W
1 reviews | Active since May 2024
20 Jan 2025, 15:35
FeverTree: do not expect communication or customer service!
No customer service at FeverTree Finance.
I have requested a settlement letter, as per the contract in four mails dating: 9 December 2024 2 January 2025 6 January 2025 14 January 2025 I never received any response or acknowledge of the request. So today I send a mail stating that the account will be settled at the end of January 2025, with or without the document that I have requested.
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FeverTree Finance's replyOfficial
22 Jan 2025, 16:46Good day Aldia,
Thank you for getting in touch.
We apologize for the delay in getting back to you with the settlement letter. I can confirm that we have reached out to you and sent you the settlement letter on 2024.01.20.
I trust you find the above in order and we would like to apologize for any inconvenience caused by this.
Kind regards
FeverTree Team.
Thank you for getting in touch.
We apologize for the delay in getting back to you with the settlement letter. I can confirm that we have reached out to you and sent you the settlement letter on 2024.01.20.
I trust you find the above in order and we would like to apologize for any inconvenience caused by this.
Kind regards
FeverTree Team.
FeverTree Finance's reply22 Jan 2025, 16:46
Official
Good day Aldia,
Thank you for getting in touch.
We apologize for the delay in getting back to you with the settlement letter. I can confirm that we have reached out to you and sent you the settlement letter on 2024.01.20.
I trust you find the above in order and we would like to apologize for any inconvenience caused by this.
Kind regards
FeverTree Team.
Thank you for getting in touch.
We apologize for the delay in getting back to you with the settlement letter. I can confirm that we have reached out to you and sent you the settlement letter on 2024.01.20.
I trust you find the above in order and we would like to apologize for any inconvenience caused by this.
Kind regards
FeverTree Team.