OM
Oscar M
1 reviews | Active since Aug 2023
12 Aug 2023, 09:26
FeverTree again not updating settled accounts with credit bureau
Like many other reviews I have seen here, FeverTree has not updated paid up letters settled 8 months ago. Really wish people can check companies before accepting their credit because can put one in limbo. Read reviews before accepting credit offers
Helpful (0)
Replies (2)0
Replies (2)
FeverTree Finance's replyOfficial
14 Aug 2023, 09:43Hi Oscar
Thanks for getting in touch and bringing this to our attention!
Our team is currently attending to this with the utmost urgency to ensure your credit bureau information is updated. They will send you the necessary reference of the request as confirmation.
We want to sincerely apologise for this inconvenience. We will keep you updated.
We want to sincerely apologise for this inconvenience. We will keep you updated.
Kind regards,
The FeverTree Team
FeverTree Finance's reply14 Aug 2023, 09:43
Official
Hi Oscar
Thanks for getting in touch and bringing this to our attention!
Our team is currently attending to this with the utmost urgency to ensure your credit bureau information is updated. They will send you the necessary reference of the request as confirmation.
We want to sincerely apologise for this inconvenience. We will keep you updated.
We want to sincerely apologise for this inconvenience. We will keep you updated.
Kind regards,
The FeverTree Team
FeverTree Finance's replyOfficial
14 Aug 2023, 14:43Hi Oscar
Thank you for your patience.
Please confirm if you have received correspondence from our customer care team with an update?
We can confirm that we have submitted the request to update the status for both accounts you had with us. We do believe that this can take between 30 to 45 days once the request has been sent to the bureau.
We will keep our eye on this. Have a lovely day further!
Kind regards,
Thank you for your patience.
Please confirm if you have received correspondence from our customer care team with an update?
We can confirm that we have submitted the request to update the status for both accounts you had with us. We do believe that this can take between 30 to 45 days once the request has been sent to the bureau.
We will keep our eye on this. Have a lovely day further!
Kind regards,
The FeverTree Team
FeverTree Finance's reply14 Aug 2023, 14:43
Official
Hi Oscar
Thank you for your patience.
Please confirm if you have received correspondence from our customer care team with an update?
We can confirm that we have submitted the request to update the status for both accounts you had with us. We do believe that this can take between 30 to 45 days once the request has been sent to the bureau.
We will keep our eye on this. Have a lovely day further!
Kind regards,
Thank you for your patience.
Please confirm if you have received correspondence from our customer care team with an update?
We can confirm that we have submitted the request to update the status for both accounts you had with us. We do believe that this can take between 30 to 45 days once the request has been sent to the bureau.
We will keep our eye on this. Have a lovely day further!
Kind regards,
The FeverTree Team