WG
Willie G

1 reviews | Active since Jun 2018

10 Jun 2026, 08:54

Double bill, refuse to credit account

After being billed twice for the same procedure, I have reached out to Fevertree several times with my evidence so that my account can be credited. They refuse to acknowledge my query.

0
Replies (1)
FeverTree Finance
FeverTree Finance's reply10 Jun 2026, 09:10
Official
Hi Willie,

Thank you for reaching out.

We would like to apologize for your current experience.

FeverTree Finance is the credit provider in the matter. The practice would be the ones dealing with the processing and reversal of any transaction as well as the ability to confirm if any transactions were duplicated. We will however be in contact with the practice to try and have the matter resolved soonest.

Regards
FeverTree Finance