vM
veliswa M

1 reviews | Active since Aug 2013

17 Jun 2021, 09:06

credit inquiry done under my name

hi i have just been contacted by Transunion, you guys made an inquiry under my name, i did not open and account with you or any other company, please cancel that account if it has been opened as it was not me. your urgent response will be appreciated. contact me ***. never ever even heard of you guys

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Replies (5)
FeverTree Finance
FeverTree Finance's reply17 Jun 2021, 09:33
Official
Hi Veliswa 

Thanks for getting in touch with us and bringing this to our attention. 
Could you please send your contact details to us via email on enquiries @ fevertreefinance. co . za in order to urgently assist? 

Kind regards, 
The FeverTree Team 
vM
veliswa M's update17 Jun 2021, 10:22
Reviewer Update
hi

i managed to speak to one of your consultant a few minutes ago, she did confirm that it was an sms approval and she will request for it to be cancelled. thank you. i have sent an email as well, you can also reply on that saying it has been cancelled.
FeverTree Finance
FeverTree Finance's reply17 Jun 2021, 10:30
Official
Hi Veliswa

Wonderful - we will keep you updated via email. Thank you. 

Kind regards, 
The FeverTree Team
vM
veliswa M's update27 Jun 2021, 07:29
Reviewer Update
Hi anyluck on that email? Becuase the enquiry is still on my report on transunion as valid. Please sort this out as i did not apply for anything with you guys.
FeverTree Finance
FeverTree Finance's reply28 Jun 2021, 10:59
Official
Hi Veliswa, 

Thanks for getting in touch! A agent will be in contact with you soonest with a timeline on when you can expect the details to be updated at the credit bureau. 

Kind regards, 
The FeverTree Team