Credit company FeverTree Finance ignores request to erase my details

I'm not happy with my overall experience.

They were helpful with me being able to afford a mattress for my bed. I ALWAYS make sure I pay waaay more than the required amount, especially cause Fever Tree charges not only interest rates (which recently increased) they charge administration fees and credit life fees.

I cleared my balance. You can see after I made an immediate payment the balance says 0.00 and yet they still charged me interest fees/administration fees and credit life fees.

I sent an email to question this and that email was ignored. I paid those ********ly charged fees, I made an immediate payment and sent POP, they are now saying Immediate payment takes 2 to 5 working days to clear. Banks operate on a 1 hour payment clearance for immediate payments.

I have been ignored with my request to erase my details. That is not being addressed.

I would RECOMMEND SAVING UP for a product and stop using credit companies. They hand out credit within hours but it takes a hello Peter complaint or extra steps to have them close your account.

Totally disappointed. I was going to take a chest of drawers next with them, I absolutely won't be doing that anymore.