Blaming for victim for being de*****ed

Had such a bad experience with Fevertree Finance.

Las year I received a call that I have some free money on my fevertree card at Clicks. Then next thing I was sitting at home and received a message saying I spent R456 at Clicks Eastgate.

I immediately notified Fevertree Finance about this ***** and they continued to blame me saying that couldn't have happened unless I gave someone my card.

I was sitting at home with my card when the SMS came through hence why I raised the *****ulent incident. They continued to disregard me and charge me for the said amount and interest.

I didn't receive any empathy the manager didn't want no help or assist or talk to me. I had to do my own investigation going to Clicks Eastgate twice to get information clicks confirmed that a male used a card with my numbers to make that purchase. I asked Fevertree to confirm this information they wouldn't call Clocks instead made me a black sheep.

Find it rather ****** for blaming em because I called a couple of times and clearly heard people in the background speaking in Afrikaans about my issue but wouldn't help me and blamed me for being de*****ed.

No help no consideration at all. Had to pay and cancel my services with them. Really disgusting behaviour.