VT
Vule T
1 reviews | Active since Apr 2023
28 Apr 2023, 09:22
Bad customer service/Accounts
I really regret opening this account,always having issues,from my account being switched without my knowledge,to having to call their customer care a million times for my issues to be resolved and latest one for them double billing me🙆🏾♀️.
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Replies (1)
FeverTree Finance's replyOfficial
01 May 2023, 12:55Hi Vule
Thanks for getting in touch and bringing this to our attention!A member from our team is currently attending to this with the utmost urgency - we will contact you directly with an update to confirm that your account is sorted.
We sincerely apologise for any inconvenience caused and this experience you've had with us.
We value having you as a customer and hope that you will give us the opportunity to get this sorted for you.
Kind regards,The FeverTree Team
Thanks for getting in touch and bringing this to our attention!A member from our team is currently attending to this with the utmost urgency - we will contact you directly with an update to confirm that your account is sorted.
We sincerely apologise for any inconvenience caused and this experience you've had with us.
We value having you as a customer and hope that you will give us the opportunity to get this sorted for you.
Kind regards,The FeverTree Team
FeverTree Finance's reply01 May 2023, 12:55
Official
Hi Vule
Thanks for getting in touch and bringing this to our attention!A member from our team is currently attending to this with the utmost urgency - we will contact you directly with an update to confirm that your account is sorted.
We sincerely apologise for any inconvenience caused and this experience you've had with us.
We value having you as a customer and hope that you will give us the opportunity to get this sorted for you.
Kind regards,The FeverTree Team
Thanks for getting in touch and bringing this to our attention!A member from our team is currently attending to this with the utmost urgency - we will contact you directly with an update to confirm that your account is sorted.
We sincerely apologise for any inconvenience caused and this experience you've had with us.
We value having you as a customer and hope that you will give us the opportunity to get this sorted for you.
Kind regards,The FeverTree Team