CJ
Cleopatra J
1 reviews | Active since Oct 2019
17 Jul 2024, 12:31
Bad customer service
<div>I just spent the last hour on the phone, twice with++++ who disconnected my line and when I finally got through to someone else I overheard him tell Lauren that he just spoke to me. Lauren wasn't much help because she kept placing me on hold, before hanging up.</div>
Helpful (0)
Replies (3)0
Replies (3)
FeverTree Finance's replyOfficial
17 Jul 2024, 13:06Hi Cleopatra
Thanks for getting in touch and for bringing this to our attention.
Your enquiry was passed on to the relevant team to find out what happened to your calls.
We sincerely apologise for the inconvenience and experience you've had, a member of the OptiPlan team will be in contact with you to assist.
Kind regards,
The FeverTree Team
Thanks for getting in touch and for bringing this to our attention.
Your enquiry was passed on to the relevant team to find out what happened to your calls.
We sincerely apologise for the inconvenience and experience you've had, a member of the OptiPlan team will be in contact with you to assist.
Kind regards,
The FeverTree Team
FeverTree Finance's reply17 Jul 2024, 13:06
Official
Hi Cleopatra
Thanks for getting in touch and for bringing this to our attention.
Your enquiry was passed on to the relevant team to find out what happened to your calls.
We sincerely apologise for the inconvenience and experience you've had, a member of the OptiPlan team will be in contact with you to assist.
Kind regards,
The FeverTree Team
Thanks for getting in touch and for bringing this to our attention.
Your enquiry was passed on to the relevant team to find out what happened to your calls.
We sincerely apologise for the inconvenience and experience you've had, a member of the OptiPlan team will be in contact with you to assist.
Kind regards,
The FeverTree Team
CJ
Cleopatra J's updateReviewer Update
17 Jul 2024, 13:17I would appreciate that very much, thank you.
CJ
Cleopatra J's update17 Jul 2024, 13:17
Reviewer Update
I would appreciate that very much, thank you.
FeverTree Finance's replyOfficial
18 Jul 2024, 12:40Hi Cleopatra
I trust the OptiPlan team was able to assist you with your enquiry.
Please do not hesitate to contact the team should you require any further assistance.
Kind regards,
The FeverTree team
I trust the OptiPlan team was able to assist you with your enquiry.
Please do not hesitate to contact the team should you require any further assistance.
Kind regards,
The FeverTree team
FeverTree Finance's reply18 Jul 2024, 12:40
Official
Hi Cleopatra
I trust the OptiPlan team was able to assist you with your enquiry.
Please do not hesitate to contact the team should you require any further assistance.
Kind regards,
The FeverTree team
I trust the OptiPlan team was able to assist you with your enquiry.
Please do not hesitate to contact the team should you require any further assistance.
Kind regards,
The FeverTree team