dD
deon D
1 reviews | Active since Jun 2015
10 Nov 2020, 11:02
Not selling their Parts to Private Company's
Hi, I was trying to purchase a Festo part. The response i got from the sales team at Festo was "Thank you for the enquiry, however the items required are not on the Festo range of product therefor we are unable to quote". Please can someone relate to this as I feel that they do not want to sell to me.
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Festo (Pty) Ltd's replyOfficial
05 Jan 2022, 17:29 Dear Deon,
Thank you for making us aware of this issue. Apologies for the delayed response to this. We recently created a Hello Peter account, and we will be actively monitoring it. We are sorry you had an unpleasant encounter with us. If you would like further assistance with these products, please provide us with your number or email, and one of our agents will contact you urgently.
Festo (Pty) Ltd's reply05 Jan 2022, 17:29
Official
Dear Deon,
Thank you for making us aware of this issue. Apologies for the delayed response to this. We recently created a Hello Peter account, and we will be actively monitoring it. We are sorry you had an unpleasant encounter with us. If you would like further assistance with these products, please provide us with your number or email, and one of our agents will contact you urgently.