discriminatory behavior

I am writing this letter to express my disappointment with the behavior of one of your security guards. On 7/03/2023, at approximately 3h45, I visited your premises (shop) and was denied entry by one of your security guards who refused to open the gate for me. Instead, he instructed me to park outside the premises.

Upon returning to the gate, I overheard the same security guard telling another customer that the premises were closed. However, to my surprise, a few minutes later, he opened the gate for another customer, saying that he was doing so because he knew them.

When I confronted the security guard about his discriminatory behavior, he dismissed my complaint and said that there was nothing I could do about it. This kind of attitude is unacceptable, unprofessional, and does not reflect well on your company.

I would like to request that you investigate this matter and take appropriate action against the security guard involved. ************** of any kind is not tolerated in today's society and I expect your company to adhere to the highest standards of customer service and professionalism.

I hope you take this complaint seriously and ensure that all of your staff, including security personnel, treat all customers equally and with respect. Thank you for your attention to this matter.

please see attachment He didn't want me to take his picture

Sincerely