Poor customer service

There is no way to contact Ferrero Rocher SA. I am not sure if they are aware of this??? There is no customer care line. The phones at Rivonia don’t work and the phone lines at the factory in Walkerville don’t wor****! It makes not sense that a company like Ferrero Rocher has no contacts listed that work. It is actually ridiculous. Makes you wonder how they make their sale numbers monthly?????