NK
NADINE K
1 reviews | Active since Jun 2019
21 Nov 2019, 11:53
Ferreira Beds
<div>We ordered and payed for a bed on the seventeenth of April. It is SEVEN MONTHS later and we haven't received our bed. Just empty promises.
I see that all the reviews are about the same complaints... The Last time I spoke to the "sales lady" was on the 23 August. I have been communicating with the CEO and haven't heard from him since the 22nd of October.
I don't understand how you can run a business - take peoples money and don't deliver.... Please be careful.
I will keep you updated</div>
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Replies (2)
Ferreira Furniture's's replyOfficial
23 Nov 2019, 19:17The co informed you about the problem 150kg weight capacity foam. And receive our attention. Over 97% of our sales are paid for upon delivery. Or an invoice is issued with details -delay's and cancellation of order with notice - It creates confusion when requesting delivery after notice period.
Ferreira Furniture's's reply23 Nov 2019, 19:17
Official
The co informed you about the problem 150kg weight capacity foam. And receive our attention. Over 97% of our sales are paid for upon delivery. Or an invoice is issued with details -delay's and cancellation of order with notice - It creates confusion when requesting delivery after notice period.
NK
NADINE K's updateReviewer Update
28 Nov 2019, 09:26The confusion comes in that we scheduled a few delivery dates, you also send me photos of the matrass that are ready with the correct foam. But still we haven't received anything.We asked for a refund but we haven't received any emails or any feedback from your customer care services.
At the end of the day the fact still stand - no matter what happened over the last 7 months. We paid money and we haven't received our bed. If you can't deliver the product - at least give your contumers their refund back so that a person can go and buy a bed from a company that can deliver.
At the end of the day the fact still stand - no matter what happened over the last 7 months. We paid money and we haven't received our bed. If you can't deliver the product - at least give your contumers their refund back so that a person can go and buy a bed from a company that can deliver.
NK
NADINE K's update28 Nov 2019, 09:26
Reviewer Update
The confusion comes in that we scheduled a few delivery dates, you also send me photos of the matrass that are ready with the correct foam. But still we haven't received anything.We asked for a refund but we haven't received any emails or any feedback from your customer care services.
At the end of the day the fact still stand - no matter what happened over the last 7 months. We paid money and we haven't received our bed. If you can't deliver the product - at least give your contumers their refund back so that a person can go and buy a bed from a company that can deliver.
At the end of the day the fact still stand - no matter what happened over the last 7 months. We paid money and we haven't received our bed. If you can't deliver the product - at least give your contumers their refund back so that a person can go and buy a bed from a company that can deliver.