AP
Annica P
1 reviews | Active since Jul 2019
02 Jul 2019, 17:18
Horrible service
I wish I could give a 0 star rating to this company. We ordered a couch on the 10th of June, it is now the 2nd of July. Everyday comes with a promise of delivery between 11pm-6pm. Everyday passes with no delivery. Trying to contact these people is like trying to baptize a cat, IMPOSSIBLE! If you want bad service and to be treated like trash by all means use them. If you want your couch delivered as promised, don’t even glance this company’s way. And don’t even mention the word refund to these people, they change the topic and again promise delivery to no avail.
Helpful (0)
Replies (4)0
Replies (4)
Ferreira Furniture's's replyOfficial
03 Jul 2019, 22:46Dear Annica P
We cant find an Annica P on our customer management system. We would really like to assist you and will be able to go back on the records if you can supply us with the name used when the set was ordered -
Supply on this platform or ***
Corne
We cant find an Annica P on our customer management system. We would really like to assist you and will be able to go back on the records if you can supply us with the name used when the set was ordered -
Supply on this platform or ***
Corne
Ferreira Furniture's's reply03 Jul 2019, 22:46
Official
Dear Annica P
We cant find an Annica P on our customer management system. We would really like to assist you and will be able to go back on the records if you can supply us with the name used when the set was ordered -
Supply on this platform or ***
Corne
We cant find an Annica P on our customer management system. We would really like to assist you and will be able to go back on the records if you can supply us with the name used when the set was ordered -
Supply on this platform or ***
Corne
AP
Annica P's updateReviewer Update
05 Jul 2019, 18:30Contact has been made by the company with new promises of delivery. Will keep this review updated.
AP
Annica P's update05 Jul 2019, 18:30
Reviewer Update
Contact has been made by the company with new promises of delivery. Will keep this review updated.
Ferreira Furniture's's replyOfficial
05 Sept 2019, 19:42Dear Annica
You are not a customer. If you speaking on behalf of a customer. Kindly provide that persons details. We can not solve a problem where there is no problem.
Ferreira Beds
You are not a customer. If you speaking on behalf of a customer. Kindly provide that persons details. We can not solve a problem where there is no problem.
Ferreira Beds
Ferreira Furniture's's reply05 Sept 2019, 19:42
Official
Dear Annica
You are not a customer. If you speaking on behalf of a customer. Kindly provide that persons details. We can not solve a problem where there is no problem.
Ferreira Beds
You are not a customer. If you speaking on behalf of a customer. Kindly provide that persons details. We can not solve a problem where there is no problem.
Ferreira Beds
AP
Annica P's updateReviewer Update
05 Sept 2019, 21:59“Dear” Ferreira Beds
You took OUR money and did not deliver OUR couch.
NOW MONTHS LATER you try and fix the problem?
We cancelled the order MONTHS AGO.
So yes I AM NOT A CUSTOMER ANYMORE AND NEVER WILL BE.
You took OUR money and did not deliver OUR couch.
NOW MONTHS LATER you try and fix the problem?
We cancelled the order MONTHS AGO.
So yes I AM NOT A CUSTOMER ANYMORE AND NEVER WILL BE.
AP
Annica P's update05 Sept 2019, 21:59
Reviewer Update
“Dear” Ferreira Beds
You took OUR money and did not deliver OUR couch.
NOW MONTHS LATER you try and fix the problem?
We cancelled the order MONTHS AGO.
So yes I AM NOT A CUSTOMER ANYMORE AND NEVER WILL BE.
You took OUR money and did not deliver OUR couch.
NOW MONTHS LATER you try and fix the problem?
We cancelled the order MONTHS AGO.
So yes I AM NOT A CUSTOMER ANYMORE AND NEVER WILL BE.