No help form Ferre

At first we thought that the brand would be reliable and trustworthy, especially coming from Europe, but we were mistaken. The quality is cheap and the stove itself is very slow to heat up. the oven is always at least 20- 25 degrees colder than what you set it to. in the last 18 months of owning it we have had to replace the Wiring harness twice, and both instances took two weeks at a time for the technicians to come out and repair the stoves but the delays were from Ferre's side as they sent the wrong parts. so we sat for 14 days without a stove and needed to make our own plan for cooking food and received NO help from Ferre themselves. The warranty only lets you return the stove/Exchange it within in the first 14 days of purchase but there after, no matter how inconvenienced you are, Ferre doesn't care. I would NOT recommend buying any Ferre products es from my experience, they WILL break, are sub-par and Ferre will be so loathed to assist you that it willcause unnecessary frustrations.