AFTER SALE SERVICES SUPPORT SUCKS

FERRE MODEL F9S5OE3.FDIDTLC.I - 5 PLATE GAS BURNER WITH ELECTRICAL OVEN (SOUTH AFRICA)

I have bought the abovementioned Ferre freestanding stove in the beginning of February 2020 and the electrical oven was not functioning from the very start as it must be. I have brought the complaint to the attention of Ferre South African agency on numerous occassions since the 5th of February 2020 via eMail, telephonic and WhatsApp correspondence and up-to-date has received no assistance and / or feedback on the situation.

I am very unsatisfied towards agency's treatment and relationship towards me as a Ferre product consumer. The product and after sales support do not meet my expectations at all.