1 reviews | Active since May 2017

04 May 2017, 16:14

Pathetic services

<p>Booked car in for today to have starter looked at. Sent in car with friend as I was not feeling too well. Car was turned away as per front end receptionist (Carmen) as according to her car was due for service. </p> <p> </p> <p>After getting hold of Carmen, I expressed my car is under warrenty & only due for service on 45 000km + 15 000km leway granted by GM Motors of which car is currently on 44 440+. </p> <p>I expressed my dissatifaction of my car being turned away whilst it is under warrenty. At point I his I was told to return car to have it tended to.</p> <p> </p> <p>After expressing my grievance with Carmen as to why car was turned away the 1st time, she asked whether I would like to speak to Anton (the manager) to which I responded I will much rather speak to the top guys. Without remorse she asked whether I would like to have their details. </p> <p> </p> <p>I am completely apalled with the pathetic service rendered as well as the lack of customer service & client interpersonal s****s. Perception I got was I firstly had to spend money on a minor service not yet due, as I do not have a service plan before my car would be tended to despite it being under warrenty. </p> <p> </p>

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