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Annelize T

1 reviews | Active since Aug 2021

18 Apr 2023, 16:59

Worst company ever

Worst experience ever with the one key accounts holder. When filling in the contact form on their website they don't contact you back even if you ask that the site manager must contact you. This woman is very vindictive.

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Replies (4)
Fempower Personnel (Pty) Ltd
Fempower Personnel (Pty) Ltd's reply20 Apr 2023, 12:02
Official
Dear valued customer,


We are sorry to hear about your negative experience with our service delivery. At Fempower Personnel, we strive to provide excellent customer service and it is disappointing to hear that we fell short in your case.


Please know that we take all customer feedback seriously and we would like to investigate this matter further to ensure that it does not happen again in the future. Could you please provide more information regarding your experience with an email to *** so we can address the issue and work towards a resolution?


We apologize for any inconvenience caused and we want to assure you that we are committed to resolving this matter to your satisfaction. We value your feedback and appreciate the opportunity to improve our services.


Thank you for bringing this to our attention and we look forward to hearing back from you.


Sincerely,


Nina van Graan
Customer Success 
Fempower Personnel (Pty) Ltd
Fempower Personnel (Pty) Ltd's reply20 Apr 2023, 16:28
Official
Hi Annelize, 

Sure, please forward your concerns to ninav @ fempower .co.za
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Annelize T's update03 May 2023, 08:12
Reviewer Update
Hi Nina,

I did send you an email. Can you please respond?

Regards,

Annelize
Fempower Personnel (Pty) Ltd
Fempower Personnel (Pty) Ltd's reply03 May 2023, 09:03
Official
Morning Annelize, 

I've been looking out for your mail but received nothing to date. Please resend or share your email address for me to track your mail.


Thank you and regards,


Nina