Terrible attitude from manager on duty

<p>Today, 14th of August 2016, I was having dinner with my family and when I received a horrible tasting Mojito(too much lemon, no sign of any sugar content or alcohol) I requested to speak to the manager( Dean) who told me "well Ma'm that's just how we make them here I cannot remove it from the or offer you another one" he did not bother to speak to the bar man to inform him about my experience with the ****tail. I was just told that's just how things are. My son then ordered a milkshake which was watery upon arrival at our table . I told the waitress who first informed me that their ice cream machine was giving them problems and then informed the manager who then came back and told me ice cream melts when it's on a table so they will not fix it I then had to change my tone to make him understand that it was melted way before it got to our table. Bad service or a not so friendly tone from the manager really ruins ones dinning experience. I am thoroughly disappointed with this service please advise your managers to make an effort with clients. </p>