Feedem all ways seems to get it wrong

I don't know why this place purposely confuses their customers. I am so often having bad experiences with Feedem catering. Today I go to a specific till, of 2 available, because the one has a sign on it saying Cashless. So I go to the other till, only to get told I need to go to the other till, I let them know I am paying cash, but no I must go to the cashless till. So I have to go to the back of the queue again. The guy before me wants to pay by snap scan, which a sign says he can do but they don't have a board for him to scan. So he had to run around to find one. While I wait. Then it's my turn. The lady at the till is pressing buttons like there is no tomorrow but doesn't assist me, a few minutes later after my presence not even being acknowledge I just left.