MT
Mr T
1 reviews | Active since Dec 2022
11 Jan 2025, 07:00
Refusal of pay out after mailing 3 times
Fedgroup so much of un trained an workers I mailed for a withdrawal from my tax free account 12/11/24 I mailed 3 documents along My bank Statement the just chose to ignore all that. Whats the point in having clients be served if the won't be receiving what belongs to them...fedgroup is behaviors is like the American insurances canceling when it's there part to deliver....I have interest an returns that a cut off...my havest according to contract....was supposed to pay fedgroup chose not to pay.....so they think I'm going to be like every one else you are going to see you're self destruction fedgroup.
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Fedgroup's replyOfficial
13 Jan 2025, 11:47 Good day. Thank you for reaching out. We acknowledge that we have received an email from you requesting to withdraw from your Tax-Free Savings Account. We responded with the requirements, of which you sent us everything except your withdrawal form. We are still waiting for you to send us your withdrawal form. Our team has tried to contact you in this regard with no avail. We cannot process the withdrawal without your withdrawal form. Please get back to us with your withdrawal form so that we can process your request. Thank you.
Fedgroup's reply13 Jan 2025, 11:47
Official
Good day. Thank you for reaching out. We acknowledge that we have received an email from you requesting to withdraw from your Tax-Free Savings Account. We responded with the requirements, of which you sent us everything except your withdrawal form. We are still waiting for you to send us your withdrawal form. Our team has tried to contact you in this regard with no avail. We cannot process the withdrawal without your withdrawal form. Please get back to us with your withdrawal form so that we can process your request. Thank you.