VV
Vele V
1 reviews | Active since May 2021
21 Aug 2025, 09:10
Pay
Please people i still say never take your money to Fedgroup as my daughter still waiting for her money from February till now they dont t care about our kids only their pockets
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Replies (3)0
Replies (3)
Fedgroup's replyOfficial
25 Aug 2025, 12:03Good day Mr Masasanya We trust you are well. As previously advised, and in line with our fiduciary and regulatory obligation, we require that a home verification be conducted by an independent social worker, before any further funds can be released. This process is part of our due diligence to ensure the beneficiary is still in your care before funds are released. We are able to assist with the independent social worker, please do advise if we can re-arrange for the social worker to get in touch with yourself, for the house visit to be conducted.
Fedgroup's reply25 Aug 2025, 12:03
Official
Good day Mr Masasanya We trust you are well. As previously advised, and in line with our fiduciary and regulatory obligation, we require that a home verification be conducted by an independent social worker, before any further funds can be released. This process is part of our due diligence to ensure the beneficiary is still in your care before funds are released. We are able to assist with the independent social worker, please do advise if we can re-arrange for the social worker to get in touch with yourself, for the house visit to be conducted.
VV
Vele V's updateReviewer Update
27 Aug 2025, 08:33How many times did you social workers visited my house in 10 years or called
All you care about is your pockets not our kids
All you care about is your pockets not our kids
VV
Vele V's update27 Aug 2025, 08:33
Reviewer Update
How many times did you social workers visited my house in 10 years or called
All you care about is your pockets not our kids
All you care about is your pockets not our kids
Fedgroup's replyOfficial
03 Sept 2025, 14:44Good day Mr Masasanya. In your request to finalise the closure of the beneficiaries fund or reassess the continuation of payments, we cannot do this until this verification process is completed and meets our mandated process that is in place.
In line with our fiduciary and regulatory responsibilities, we are required to complete certain verification steps before a fund can be formally closed. One such step involves an in-person visit conducted by an independent social worker.
In line with our fiduciary and regulatory responsibilities, we are required to complete certain verification steps before a fund can be formally closed. One such step involves an in-person visit conducted by an independent social worker.
Fedgroup's reply03 Sept 2025, 14:44
Official
Good day Mr Masasanya. In your request to finalise the closure of the beneficiaries fund or reassess the continuation of payments, we cannot do this until this verification process is completed and meets our mandated process that is in place.
In line with our fiduciary and regulatory responsibilities, we are required to complete certain verification steps before a fund can be formally closed. One such step involves an in-person visit conducted by an independent social worker.
In line with our fiduciary and regulatory responsibilities, we are required to complete certain verification steps before a fund can be formally closed. One such step involves an in-person visit conducted by an independent social worker.