RJ
Riaan J

1 reviews | Active since Aug 2019

04 Sept 2023, 11:39

More than 2 weeks and 5 tries to update banking details???

I have been trying for more than 2 weeks to get my bank details updated. I follow their instructions to the T and e-mail supporting documents to *** as required (5 times) already with no response, not even an acknowledgement of receipt.

0
Replies (1)
Fedgroup
Fedgroup's reply05 Sept 2023, 14:41
Official
Hi Riaan. Please be advised that your banking details were updated on the 25th of August 2023, and a confirmation email was sent to you on the same day confirming this.

Please do not hesitate to contact us should you require further assistance.