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Prishaun M

1 reviews | Active since Jul 2011

21 Nov 2016, 09:06

Zero service, broken promises, clueless staff

<p>I have been trying to arrange for FedEx to collect an item for return since 16/11/16. I was contacted by a lady with some instructions, I requested that she put those details into an email for me, but she has failed to do so. I have made several calls to FedEx and nobody has bothered to give me feedback. Please can somebody tell me when my parcel will be collected??? I expect feedback by close of business today.</p>

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Replies (1)
Fedex Express
Fedex Express's reply21 Nov 2016, 09:22
Official

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge