MW
Mason W

1 reviews | Active since Aug 2012

06 Jan 2017, 09:10

WOW WORST ONLINE EXPERIENCE EVER

<p>I've had a number of deliveries order via takealot.com to my residential address and never been told there was probably no one at home and that is why there was no delivery etc. Come on where's the common sense of atleast calling the client to find out how to deliver when you at the gate. There is always someone at my house. What a massive delay in delivery ordered 21/12/2016. I had a delivery yesterday for a order I made 28/12/2016 yesterday the 05/01/2016 which is within a week. It's going for 3 weeks now. Oh well yah neh Happy New Year ngyabonga</p>

0
Replies (2)
Fedex Express
Fedex Express's reply06 Jan 2017, 09:32
Official

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge

MW
Mason W's update09 Jan 2017, 09:57
Reviewer Update

I am really impressed with the quick response to this complaint. Thanks to Bernice and Team at for getting this sorted