MT
Mauricio T

1 reviews | Active since May 2016

30 Aug 2018, 09:14

Worst Shipment Company in SA

As a legitimate business we pay TNT their highest fee to get our products into the country as soon as possible. We now have 2 shipments "stuck at customs" one for 12 days now. No further communication or attempt to get the parcel released. They then impose fines that make no sense to get the stock released, basically a ransom. Don't use TNT whatever you do.

0
Replies (1)
Fedex Express
Fedex Express's reply30 Aug 2018, 09:26
Official

Dear Valued Customer

Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused.

Please provide tracking number or contact details in order for me to raise the issue with the relevant management team.

Regards

Cornell M Arendse
Customer Care Strategic Accounts Team Leader
South Africa and Namibia

T : ***
M: ***
TNT Worldwide Express
146 Serenade Road, Rustivia
Elandsfontein, Johannesburg
South Africa
www.tnt.com

TNT THE PEOPLE NETWORK